Credible Messenger (CAP-VIP)

The Capital Region Violence Intervention Program (CAP-VIP) Credible Messenger will leverage their position, reputation, and credibility to disrupt the cycle of violence; identify conflict and provide mediation services while serving as a conduit to the CAP-VIP team.Identify and establish rapport with vulnerable populations who may benefit from the CAP-VIP, using strong and effective communication skills.
 Provide information in a manner that is culturally and linguistically appropriate to the needs of the population being served, including individuals with limited English proficiency and disabilities.
 Recruit, obtain consent, and engage participants in the CAP-VIP program activities.
 Collect preliminary data for enrollment into the CAP-VIP program.
 Refer potential participants to Social Worker/Case Worker/Navigator.
 Ensure participants have access to and are utilizing/optimizing identified resources.
 Gain information on real and potential conflicts in community service areas, responding as appropriate.
 Conduct participant welfare checks via telephone or home visits.
 Serve as an additional form of social support, maintaining contact throughout the entire length of involvement in the program.
 Research causes and formulates action plans to aid in conflict resolution and acts of violence.
 Outreach; identify and develop partnerships with influential individuals/groups/businesses in the community.
 Ensure familiarity with service areas.
 Participate in violence prevention efforts with other providers, as appropriate.
 Attend all CAP-VIP meetings.