Director of Business Services / Business Office Manager

Artis Senior LivingArtis Senior Living

Elmhurst, Illinois
Job Description

***The individual that will be successful in this role will be technically savvy and comfortable working across multiple platforms. Multi-tasking, time management and organizational skills are a must!***

The Director of Business Services will manage the administrative office and functions of the community including accounts receivable, payroll, recruiting and onboarding, weekly/monthly reporting and manage community files. Experience within a senior living or healthcare environment, and a willingness to work with the elderly population is essential for this role.  

Working at Artis Senior Living, you will be empowered to share your voice, and your uniqueness will be treasured! We will honor your integrity and show our appreciation for your commitment to enriching the lives of our residents and team members, by consistently recognizing your efforts. These guiding principles are the very foundation of The Artis Way! At Artis Senior Living you’re so much more than an employee, you’re family!

The Director of Business Services will:

  • Provide unparalleled customer service, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights. 
  • Manage the recruiting and onboarding process for all new team members. Actively participate in the interviewing process, create new hire documents, initiate background and reference checks, manage onboarding and I9 verification, and schedule new hire orientations. 
  • Create and maintain all personnel files in accordance with state and federal guidelines. 
  • Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director.
  • Maintain current resident business files and leases. 
  • Maintain community census data and Medicare/Medicaid reimbursement, if applicable.
  • Document and report work-related injury/incidents to the insurance company in accordance with Artis policies and procedures. 
  • Manage and coordinate multiple projects simultaneously through completion.
  • Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service. 
  • Adhere to all Infection Prevention, OSHA, fire and safety regulations at all times, to ensure the safety and well-being of all community residents.
  • Answer all incoming calls, greet visitors and accept resident deliveries. 
  • Maintain confidentiality of information received regarding the community, employees and residents.
  • Perform all other duties as requested. 

Education Requirements:

  • Must possess a high school diploma or equivalent. Additional course work in business management, accounting, and/or human resources preferred.
  • 2-3 years of demonstrated office management experience in senior living or health services. 

*To ensure the safety and well-being of our residents and team members, Artis Senior Living requires all team members be fully vaccinated against COVID-19 upon their start date.*

Employment Type

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