Business Office Manager

Purpose:

Responsible for coordinating and managing office functions and providing assistance to the Administrator daily. Provides assistance to other department heads and staff as needed. Assists with answering phones and assisting residents, family members and potential clients as needed.

Minimum Eligibility Requirements:

• Working knowledge of computers including Excel, Word, and MS Office is required.
• A desire and willingness to learn new systems.
• Two years bookkeeping experience, including, but not limited to, accounts receivable, accounts payable, and payroll functions is preferred.
• Two year degree in Business or Accounting preferred.
• Must possess effective verbal/written communication skills, solid mathematical skills, strong organizational skills, and be detail oriented.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Reception/Marketing
  • Answering the phones and referring to the appropriate department or person.
  • Greet residents, families, guests, and staff in a courteous and professional manner.
  • Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
  • Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
  • Follow Marketing guidelines for phone inquiries and guided tours.
• Accounts Receivable
  • Accept resident payments, record on cash log, and ensure timely and accurate input. As well as make timely bank deposits.
• Collections
  • Collect in a timely manner private, Medicaid, and other balances owed to the company by residents. Develop and implement collection plans, as needed, to deal with collection issues that cannot be
• Resident Information
  • Collect new resident information as well as all resident changes. Account for Move-In, Move-Out and Transfers. Collect, compute, and enter arrears charges. Send out resident billings. Enter rate changes and verify accuracy of all charges on resident’s account.
• Accounts Payable
  • Receive invoices and ensure accuracy of invoice and goods purchased. Code invoices and obtain proper authorization. Maintain orderly A/P files according to the bookkeeping manual.
• Payroll
  • Process new hire information, terminations, and changes. Compute hours from time and attendance device, audit information, and enter into payroll input sheet.
• Petty Cash Maintenance
  • Distribute funds as needed, obtain receipts, count funds, and prepare weekly petty cash reconciliations.
• Other
• Organize and maintain all employee files, employment documentation binders and resident financial file in accordance to state and company policies and standards.
• All other duties as assigned by Administrator